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Back Office Executive
Location:Bangkok, Thailand
Responsibilities:
- Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
- Coordinate with risk dept on leverage changing request, or any escalated trading issues
-Communicate with TL and sales on regular basis to perform specific IB request or re-organizing network structure
-Liaising with technology provider on any complex situation dispute
- Cross checking with PSP on funding issues
- Managing internal ticketing on any feedback or issues arise within the dept
-Performing financial checks on any transaction or transfer within the system
- Collecting appropriate information of any complaint on technical perspective
l-Performing KYC validation and responsible for opening, amending, reviewing and exiting clients according to established policies and procedures.
- Contributing continuous improvement to enhance the operational efficiency and effectiveness of fraud operation processes.
Requirements:
-A bachelor’s degree in business or related field.-A minimum of 5 years of experience in business analysis or a related field in Brokerage Backoffice.
-Exceptional analytical and conceptual thinking skills.
-Advanced technical skills.
-Great attention to minute details, meticulously excellent to numbers and procedures.
-Fundamentally analytical and conceptual thinking skills.
-Experience creating detailed reports and giving presentations.
-Competency in Microsoft applications including Word, Excel, and Outlook.
-A track record of following through on commitments.
-Excellent planning, organizational, and time management skills.
-Experience in a stock-broking business, in either IT or back office operations would be a significant advantage
Finance Operations (Mandarin Speaker)
Location:Singapore
Job description
Responsibilities
• Create daily and weekly reports to manage cash flows
• Track and analyze financial operations
• Process Deposits and Withdrawals per customer requests
• Ensure accurate tracking and communicate with SE Asia-based team about balances
• Draft monthly and quarterly projections and actively discuss them with management
• Perform treasury duties and budgeting
Requirements
• Self-starter with the ability to work independently
• Strong analytical and quantitative skills
• Excellent communication and presentation skills
• Advanced proficiency in Excel
• Ability to effectively communicate complex financial data with full fluency in Mandarin is required
Qualifications
• 2 to 3 years of experience in financial operations
• Full fluency in written and spoken Mandarin
• Bachelor’s degree in a quantitative field
• Availability to work a full time schedule with overlapping US business hours during training and
weekends
This is a remote-based position intended for candidates based in SE Asia and requires working 40
hours per week. Compensation depends on experience.
Finance Operations
Location:Remote
Responsibilities
- Create daily and weekly reports to manage cash flows
- Track and analyze financial operations
- Process Deposits and Withdrawals per customer requests
- Ensure accurate tracking and communicate with SE Asia-based team about balances
- Draft monthly and quarterly projections and actively discuss them with management
- Perform treasury duties and budgeting
Requirements - Self-starter with the ability to work independently
- Strong analytical and quantitative skills
- Excellent communication and presentation skills
- Advanced proficiency in Excel
- Ability to effectively communicate complex financial data with full fluency in Mandarin is required
Qualifications - 2 to 3 years of experience in financial operations
- Full fluency in written and spoken Mandarin
- Bachelor’s degree in a quantitative field
- Availability to work a full-time schedule with overlapping US business hours during training and
weekends
This is a remote-based position intended for candidates based in South East Asia Compensation depends on experience.
Funding Officer
Location:Remote
-Familiarity with financial statements.
-Oversee and manage the accounts receivable (AR) processes to ensure smooth and efficient operations.
-Monitor and follow-up on client invoices, ensure timely payment and maintaining accurate records.
-Ensure accurate and timely entry of invoices, receipts, and other financial documents details into the company systems.
-Maintain a systematic and organized filing system for all financial documents.
-Work collaboratively with the team and other departments to achieve common financial goals.
-Assist in SST submission report
-Prepare and compile weekly sales report and consolidate financial and funnel data from Sales department.
-Communicate effectively and contribute to a positive working environment.
-Perform any additional duties as required by superior to support the overall financial well-being of the organization.
Requirements:
-Must possess at least a Certificate, Diploma or Degree qualification in accounting.
-At least 2 years of working experience in the related field and position.
-Proficient in Microsoft Applications (Excel & Words) and other relevant financial software.
-Experience in using AutoCount Accounting system will be an added advantage.
-Ability to work effectively in a team and independently.
-Multi-tasking, high commitment and strong sense of urgency towards timelines.
What we offer:
-Environment and culture
-Long-term career growth/progression
-Training opportunities
IT Support Specialist
Location:Asia
Job Summary
We are seeking a skilled IT Support Specialist to join our team and provide expert-level support across a variety of IT domains, including VoIP systems, Microsoft 365 administration, Entra ID/Active Directory, Windows Server, and L2/3 desktop support. The ideal candidate will have hands-on experience managing complex IT infrastructures and can effectively troubleshoot, configure, and maintain systems. Candidates with experience in CDN, proxy servers, networking, load balancing, and WAF technologies will have a distinct advantage.
Key Responsibilities
Core Responsibilities:
- VoIP and SIP Trunking:
- Configure, manage, and troubleshoot VoIP systems and SIP trunk connections.
- Collaborate with service providers to ensure optimal voice and data quality.
- Perform regular health checks and maintain documentation for VoIP infrastructure.
- Microsoft 365 and Exchange Administration:
- Administer and support Microsoft 365, including Exchange Online, Teams, and SharePoint.
- Manage user accounts, licenses, and mailboxes, including hybrid setups.
- Troubleshoot email flow issues and ensure compliance with security policies.
- Entra ID (Azure AD)/Active Directory:
- Manage user identities and access permissions using Entra ID and on-premises Active Directory.
- Implement and troubleshoot single sign-on (SSO) and multifactor authentication (MFA).
- Maintain group policies and organizational units.
- Windows Server Administration:
- Install, configure, and maintain Windows Server environments.
- Monitor and troubleshoot server performance, backups, and patching.
- Manage virtualization platforms (e.g., Hyper-V or VMware).
- L2/3 Desktop Support:
- Provide advanced troubleshooting for desktops, laptops, and peripherals.
- Resolve complex hardware, software, and connectivity issues.
- Document and escalate unresolved issues to higher support levels as needed.
Requirements
Must-Have Qualifications:
- Proven experience in IT support roles, particularly in VoIP/SIP trunking, Microsoft 365/Exchange, Entra ID/Active Directory, and Windows Server administration.
- Strong expertise in L2/3 desktop support, including hardware and software troubleshooting.
- In-depth knowledge of IT infrastructure, including networking fundamentals.
Preferred Qualifications:
- Experience with CDN, proxy servers, load balancers, and WAF technologies.
- Familiarity with tools and platforms such as IIS, NGINX, and HAProxy.
- Certifications such as CompTIA Network+, Microsoft Certified: Azure Administrator, or CCNA are a plus.
- Strong analytical and problem-solving abilities.
- Excellent verbal and written communication skills.
- Ability to work independently and as part of a team.
- Proactive approach to identifying and resolving issues.
Language Skills:
- Required: Proficiency in [Insert Preferred Language(s)].
- Preferred: Ability to communicate technical concepts to non-technical stakeholders.
Junior Payments Officer
Location:Kuala Lumpur, Malaysia
Role Description
Handling and monitoring clients’ deposits and withdrawals, making sure they are carried out as per relevant regulations and guidelines
Monitor payment provider settlements and bank settlement postings
Perform daily Payment Provider Reconciliations and follow up on any discrepancies
Update the CRM and Platform systems with relevant information
Handle any client requests/complaints and perform a timely investigation
Daily/weekly/monthly reconciliations
Prepare financial reports as requested by management.
Qualifications
- Bachelor's degree in Accounting, Finance or a related field
- Knowledge of financial regulations, payment processing, and accounting principles
- 1-2 years of experience in payment processing, billing, or accounting
- Experience with banking/financial software and Microsoft Excel
- Strong attention to detail, ability to analyze data, and ability to identify discrepancies
- Excellent verbal and written communication skills (English)
- Ability to work in a remote environment and collaborate with cross-functional teams
- Ability to multitask, prioritize, and work independently.
- Excellent attention to detail.
- A team player with excellent communication skills
- Fluent verbal and written English (additional languages are an advantage)
- Ability to work in shifts as and when required
Promotions Manager
Location:Dubai
Role Summary: As a Promotions Manager you will create and implement promotional strategies customized for the local market that meet the required regulatory requirements. Your work will enhance clients' brand visibility, attract new clients through sales, and facilitate in promoting CXM’s products and services.
You will work closely with CXM’s sales, marketing & compliance to ensure that promotional activities align with the company’s overall business goals.
Exams Required for SCA License (CISI) *Required* Please provide your certificates.
· UAE Financial Rules and Regulations
· International Certificate in Wealth and Investment Management (Level 3)
Essential Duties and Responsibilities:
· Implement promotional campaigns strategically to enhance visibility of CXM’s products and services and targeting audience needs and preferences.
· Build relationships with prospective clients, institutional investors, and other partners to increase sales and increase brand awareness.
· Align promotional activities with regulatory requirements to ensure all communications are compliant.
· Collaborate with different departments to develop targeted promotions for specific segments.
· Support clients in managing promotional events, and marketing materials.
· Monitor and report on campaign effectiveness, making data-driven recommendations for improvement.
· Maintain up-to-date knowledge of industry regulatory changes impacting fund distribution and promotion.
· Serve as a point of contact between CXM’s marketing department and regulatory authorities to ensure promotional content is compliant and approved.
Requirements:
Education
· Bachelor’s degree in economics, Finance or Business Administration.
Experience
· At least 3 + years of experience in banks, wealth management or the FX industry.
· Ability to analyze data and implement promotional strategies.
· Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
· Experience with CRM systems, and analytics platforms.
· Extensive understanding of the UAE financial regulations and compliance requirements.
Benefits of working with CXM Direct:
. Competitive salary.
· Opportunities for professional growth and advancement within a dynamic industry.
· Work alongside a team of industry experts who are passionate about the FX market.
· Access to continuous learning, development programs, and networking opportunities.
· A supportive and collaborative company culture focused on innovation and client success
Receptionist/Admin
Location:Bangkok
CXM Group was established in 2015 primarily as an institutional liquidity provider. CXM is a highly regulated and fast-growing global Fintech group with multiple regulatory licenses, including FCA and Mauritius, spanning global presence with 20+ offices in London, New York, Dubai and Southeast Asia with a 250+ multinational team.
Key Responsibilities:
1. Reception Duties:
o Greet and welcome visitors in a warm and professional manner.
o Answer, screen, and direct incoming phone calls, taking messages as necessary.
o Manage visitor sign-in procedures and ensure security protocols are followed.
o Address inquiries from clients, vendors, and guests, or refer them to the appropriate department.
2. Administrative Support:
o Provide general administrative support to departments, including data entry, filing, photocopying, and scanning.
o Prepare and process documents, reports, and presentations as required.
o Maintain office supplies inventory and place orders as needed.
o Assist with scheduling appointments, meetings, and conference rooms.
o Support travel arrangements and accommodations for staff when required.
3. Office Management:
o Ensure the reception area, meeting rooms, and common areas are clean and organized.
o Coordinate maintenance and repair of office equipment, including printers, copiers, and phones.
o Assist with the onboarding of new employees by organizing necessary paperwork and providing orientation materials.
o Handle incoming and outgoing mail, packages, and courier services.
4. Record Keeping and Reporting:
o Maintain and update contact lists and other relevant databases.
o Compile data for routine reports and assist in preparing summaries for management.
o Ensure confidential information is handled with care and comply with office data security policies.
5. Event Coordination:
o Assist in organizing company events, meetings, and other social gatherings.
o Help with preparations, logistics, and coordination of catering, guest lists, and other requirements.
Qualifications:
· A university degree in business administration, office management, or a related field; additional certification in office administration or relevant area is a plus.
· Proven experience as a receptionist, administrative assistant, or similar role.
· Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with office equipment.
· Strong written and verbal communication skills.
· Excellent organizational and time-management abilities.
· Professional demeanor with a customer-service focus.
· Ability to multitask and handle various responsibilities efficiently.
Working Conditions:
· This position is full-time, Monday to Friday, with standard office hours.
· Occasionally, flexibility in working hours may be required to accommodate events or other business needs.
Benefits:
· Competitive salary and benefits package
· Opportunities for professional development and growth
· Friendly and supportive work environmentCXM Group was established in 2015 primarily as an institutional liquidity provider. CXM is a highly regulated and fast-growing global Fintech group with multiple regulatory licenses, including FCA and Mauritius, spanning global presence with 20+ offices in London, New York, Dubai and Southeast Asia with a 250+ multinational team.
Key Responsibilities:
1. Reception Duties:
o Greet and welcome visitors in a warm and professional manner.
o Answer, screen, and direct incoming phone calls, taking messages as necessary.
o Manage visitor sign-in procedures and ensure security protocols are followed.
o Address inquiries from clients, vendors, and guests, or refer them to the appropriate department.
2. Administrative Support:
o Provide general administrative support to departments, including data entry, filing, photocopying, and scanning.
o Prepare and process documents, reports, and presentations as required.
o Maintain office supplies inventory and place orders as needed.
o Assist with scheduling appointments, meetings, and conference rooms.
o Support travel arrangements and accommodations for staff when required.
3. Office Management:
o Ensure the reception area, meeting rooms, and common areas are clean and organized.
o Coordinate maintenance and repair of office equipment, including printers, copiers, and phones.
o Assist with the onboarding of new employees by organizing necessary paperwork and providing orientation materials.
o Handle incoming and outgoing mail, packages, and courier services.
4. Record Keeping and Reporting:
o Maintain and update contact lists and other relevant databases.
o Compile data for routine reports and assist in preparing summaries for management.
o Ensure confidential information is handled with care and comply with office data security policies.
5. Event Coordination:
o Assist in organizing company events, meetings, and other social gatherings.
o Help with preparations, logistics, and coordination of catering, guest lists, and other requirements.
Qualifications:
· A university degree in business administration, office management, or a related field; additional certification in office administration or relevant area is a plus.
· Proven experience as a receptionist, administrative assistant, or similar role.
· Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with office equipment.
· Strong written and verbal communication skills.
· Excellent organizational and time-management abilities.
· Professional demeanor with a customer-service focus.
· Ability to multitask and handle various responsibilities efficiently.
Working Conditions:
· This position is full-time, Monday to Friday, with standard office hours.
· Occasionally, flexibility in working hours may be required to accommodate events or other business needs.
Benefits:
· Competitive salary and benefits package
· Opportunities for professional development and growth
· Friendly and supportive work environment
Sales Team Leader
Location:Thailand
Responsibilities
-Lead the design and implementation of a comprehensive business development strategy
-Oversee the management of existing and new relationships with partners and clients.
-Personally build relationships that result in support for existing and new programs
-Prepare business plans for the targeted region on a quarterly basis
-Provide supervision and guidance for business development team.
-Provide reporting regarding the overall performance of individuals and the department
-Ensure team members meet targets and objectives consistently
-Communicate the various promotions, products and marketing campaigns currently active
-Document business development activities
-Contributing to overall organizational strategies and representing the priorities of the development
function. Participate in promoting an organizational culture that values long-term strategic thinking,
creativity/innovation, and high performance
-Stay up to date with financial market events, news and developments
-Represent the Company externally at conferences, meetings, and speaking engagements, as
required.
Requirements
-At least 3-5 years of business development experience in FX industry, including demonstrated success in
business to business sales, forging strategic partnerships that have resulted in significant increases in earned
income
-Ability to bring their own team members
-Experience in managing people and teams
-Fluent in English, both verbal and written. Additional languages will be considered an advantage
-Exceptional relationship building and interpersonal skills, with the ability to represent the organization
passionately to potential partners,
-Computer literacy with good working knowledge of Microsoft Office package
-Sound knowledge of FX industry and market trends
-Able to work in a fast-paced environment
-Self-motivated and target orientated individual
-Ability to travel is a must
-Independent
-Leader
-Creative and Enthusiastic
-Hard working and Dedicated
Sales Team Leader
Location:Malaysia
Responsibilities
-Lead the design and implementation of a comprehensive business development strategy
-Oversee the management of existing and new relationships with partners and clients.
-Personally build relationships that result in support for existing and new programs
-Prepare business plans for the targeted region on a quarterly basis
-Provide supervision and guidance for business development team.
-Provide reporting regarding the overall performance of individuals and the department
-Ensure team members meet targets and objectives consistently
-Communicate the various promotions, products and marketing campaigns currently active
-Document business development activities
-Contributing to overall organizational strategies and representing the priorities of the development
function. Participate in promoting an organizational culture that values long-term strategic thinking,
creativity/innovation, and high performance
-Stay up to date with financial market events, news and developments
-Represent the Company externally at conferences, meetings, and speaking engagements, as
required.
Requirements
-At least 3-5 years of business development experience in FX industry, including demonstrated success in
business to business sales, forging strategic partnerships that have resulted in significant increases in earned
income
-Ability to bring their own team members
-Experience in managing people and teams
-Fluent in English, both verbal and written. Additional languages will be considered an advantage
-Exceptional relationship building and interpersonal skills, with the ability to represent the organization
passionately to potential partners,
-Computer literacy with good working knowledge of Microsoft Office package
-Sound knowledge of FX industry and market trends
-Able to work in a fast-paced environment
-Self-motivated and target orientated individual
-Ability to travel is a must
-Independent
-Leader
-Creative and Enthusiastic
-Hard working and Dedicated
Team Leader
Location:Hanoi, Vietnam
Responsibilities
-Lead the design and implementation of a comprehensive business development strategy
-Oversee the management of existing and new relationships with partners and clients.
-Personally build relationships that result in support for existing and new programs
-Prepare business plans for the targeted region on a quarterly basis
-Provide supervision and guidance for business development team.
-Provide reporting regarding the overall performance of individuals and the department
-Ensure team members meet targets and objectives consistently
-Communicate the various promotions, products and marketing campaigns currently active
-Document business development activities
-Contributing to overall organizational strategies and representing the priorities of the development function. Participate in promoting an organizational culture that values long-term strategic thinking, creativity/innovation, and high performance
-Stay up to date with financial market events, news and developments
-Represent the Company externally at conferences, meetings, and speaking engagements, as required.
Requirements
-At least 3-5 years of business development experience in FX industry, including demonstrated success in business to business sales, forging strategic partnerships that have resulted in significant increases in earned income
-Experience in managing people and teams
-Fluent in English, both verbal and written. Additional languages will be considered an advantage
-Exceptional relationship building and interpersonal skills, with the ability to represent the organization passionately to potential partners,
-Computer literacy with good working knowledge of Microsoft Office package
-Sound knowledge of FX industry and market trends
-Able to work in a fast-paced environment
-Self-motivated and target orientated individual
-Ability to travel is a must
-Independent
-Leader
-Creative and Enthusiastic
-Hard working and Dedicated
If you did not find any position that fits you, please complete the form below and introduce your self.
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